How to Get Seen in AI Searches | Sara Laird Weber

How to Get Seen in AI Searches

A calm, practical guide to helping the right clients find your practice
A free resource for practice owners  |  Sara Laird Weber

The way people look for a therapist is changing. Some still ask a friend, or scroll Psychology Today. But more and more of them open ChatGPT, or ask Google's AI, and type something like: I'm looking for a therapist in Austin who works with teenagers.

We don't have to love that. We just want to be part of the answer when it happens. People are starting to call this AI optimization, or AIO, but don't let the term land heavy. It's really just making your practice easy for anyone, a person or an AI tool, to find and understand.

If you've ever heard of SEO, you're already ahead. This is the same basic idea, only calmer. Fewer moving parts, less jargon. And the quiet bonus: the work overlaps, so doing this well also helps you show up in regular Google searches. One effort, two payoffs.

And if you pay someone else to handle your website, this guide is still for you. The last section has the questions to bring to them.

This is not a tech problem

Here is the reassuring part. AI tools recommend therapists in roughly the same way a thoughtful colleague would. They look for someone whose information is clear, consistent, and credible. Someone who plainly says who they help and where.

That's it. Almost everything in this guide comes back to one quiet idea: make your practice easy to understand. You already know how to do that. You do it for clients every day.

Start here: see what AI says about you

Before you change a single thing, it helps to know where you actually stand. This takes about five minutes, and it's the most clarifying thing you can do.

When I ran this exact test for my own practice, we turned up in a clean little list of Austin counseling centers. So it works. The only real question is whether it's working for you yet.

1
Open an AI tool you have access to. ChatGPT, Google's AI, Perplexity, any of them will do.
2
Ask it the way a potential client would. Try: I'm looking for a therapist in [your city] who works with [your specialty]. Can you help me?
3
Then ask it about you directly. Try: What can you tell me about [your practice name]?

Now notice three things:

Did your practice come up at all?
Was what it said accurate, a little off, or completely made up?
Where did it seem to pull the information from? Your website? A directory? Somewhere you don't recognize?

What I noticed:

A quick word before you keep going

Whatever you found, it's just information. If you didn't show up, or what you saw made you wince, you are in good company. Most practices aren't showing up clearly yet. That's not a gap to panic about. It's a quiet head start, if you want it.

The foundation: a few things that actually matter

You do not need to do all of these at once. Read through, notice what's already true, and pick one to start. Slow and real beats fast and frantic, every time.

Your details match everywhere. Your name, location, contact info, and specialties should say the same thing on your website, your directory profiles, and your Google listing. When the details don't match, AI tools get unsure, and unsure tools leave you out.
Your website plainly says who you help and where. Somewhere on your site, in plain words: what you do, who you work with, what area you serve. "Therapy for teens and families in Austin, Texas" does more work than a beautiful, vague tagline. Keep the poetry. Just give the plain version a home too.
Every clinician has a real bio with real credentials. Name, license, and what they actually do. AI tools trust clear, credentialed, human information. So do the actual humans reading your site.
You answer the questions clients actually ask. A page or section in plain language: How much does therapy cost. Do you take insurance. What happens in a first session. Question first, clear answer right under it. This simple format is the single most useful thing you can do.
You show up on the directories that already exist. You don't have to build trust from scratch. A complete, current Psychology Today profile. A claimed Google listing. A few legitimate places that confirm you exist and do what you say. AI leans on these.
Your information is current. Old hours, a clinician who left last year, a phone number you no longer check. Outdated details quietly tell every system, human and AI, not to fully trust you. A light refresh once or twice a year is plenty.

Notice how none of that was really about AI. It was about being clear, honest, and easy to find. That's the whole secret. The tools will keep changing. This part won't.

Of the six, the one I'll start with:

If someone else manages your website

Maybe you pay a web designer, a marketing company, or a VA to handle this. That is a good use of your money and your energy. But not everyone doing this work is thinking about AI yet, and that's worth knowing.

You don't have to become the expert. You just need to ask a few good questions, the same way you'd ask a contractor about permits. Good answers are reassuring. A blank look is useful information too.

Questions to bring to them
No need to soften these. A caring practice owner is allowed to ask.
When someone asks an AI tool for a therapist in our area, do we come up? Can you show me?
Is our practice information consistent everywhere it appears online?
Do we have content that directly answers the real questions clients ask?
Are you watching how AI is changing search, and adjusting as we go?
Could you walk me through what you're doing here in plain language?

You are not being difficult by asking. You are being a good steward of something you built. The people worth working with will be glad you care this much.

Keep going slowly

You do not have to do all of this. Pick one thing. Maybe it's the five-minute test. Maybe it's finally updating that one bio. Small and finished beats big and someday.

And remember what this is actually about. It was never about gaming a system. It's the same thing it has always been. When the right person is looking for help, we want to be findable. That's the whole thing.

With you in it, — Sara 🐌
Want company for the next step? Explore Build Your AI Team.
How to Get Seen in AI Searches  ·  A free resource from Sara Laird Weber